| 
		Task # | 
		Description | 
		Results | 
		Est. duration | 
		Team members | 
	
		| 1 | 
		General project management |   | 
		12 hours |   | 
	
		| 1-1 | 
		Hand-over from sales | - 
		Obtain information about sales process, customer, schedule, business 
		processes, …- Project risk assessed
 | 6 hours | SAP 
		Business One project manager, consultants, account manager | 
	
		| 1-2 | Define 
		project organization | - 
		Clarify project responsibilities internally | 2 hours | SAP 
		Business One project manager, consultants, account manager | 
	
		| 1-3
		 | Conduct 
		internal kick-off | - 
		Communicate project plan | 4 hours | SAP 
		Business One project manager, consultants, account manager | 
	
		| 2 | 
		Project kick-off preparation |   | 
		10 hours |   | 
	
		| 2-1 | 
		Communicate with customer | - 
		Confirm hardware and resource availability- Confirm date and agenda for kick-off
 | 2 hours | SAP 
		Business One project manager, client project manager | 
	
		| 2-2 | Create 
		kick-off presentation | - 
		Kick-off meeting presentation with agenda and project plan | 8 hours | SAP 
		Business One project manager, consultants, account manager | 
	
		| 3 | 
		Kick-off meeting |   | 6 
		hours |   | 
	
		| 3-1 | 
		Kick-off meeting | - 
		Conduct kick-off meeting- Obtain understanding of customer expectations and high-level 
		requirements
 - Finalize project plan and time schedule
 - Service level agreement (SLA) signed
 | 6 hours | Project team (see 2.2) | 
	
		| 4 | Software delivery 
		and install |   | 8.5 hours |   | 
	
		| 4-1 | Deliver software | - Obtain signed 
		delivery receipt | 0.5 
		hours | SAP 
		Business One project manager, client project manager | 
	
		| 4-2 | Install 
		SAP Business One | - 
		SAP Business One functional and initialized with demo database on client 
		hardware | 8 hours | SAP 
		Business One consultants, client IT administrator | 
	
		| 5 | 
		Review Project Phase | 
		- Obtain signed project phase sign-off | 1 
		hour | 
		SAP Business One project manager, client project 
		manager, SAP Business One consultants |